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Sadly, a survey of complaints to the BBB reveals that many communications via the phone number and email address fall on deaf ears. Needless to say, Plenty Of Fish seems to struggle with-or just ignore completely-their service obligations to their customers.
Here is the complaint one dissatisfied customer left with the BBB: When I tried to visit their help page to gauge its helpfulness, their help page was down for maintenance... If you decide to sign up with them, be prepared to go it alone with little or no help from the site.
Red flags appear en masse when you take a look at Plenty Of Fish's page on the Better Business Bureau (BBB) website.
The BBB has awarded the site a big fat 'F' for flat-out bad customer service.
Few dating sites are as big-or growing as fast-as Plenty Of Fish.
This fact alone has earned Plenty Of Fish plenty of attention from the media and online daters alike.
Most of the online dating sites have personality tests (Zoosk doesn't), and Plenty Of Fish is no exception.
Don't give strangers money or personal info like your email address.
If you catch her inside, she is likely reading poetry, painting, or eating loads of dark chocolate.
If you've been shopping around for an online dating service, chances are you've at least heard of Plenty Of Fish.
For these folks, Plenty Of Fish and their "personality dimensions" might be a bit of a turn-off.
This is one possible reason why their membership is so huge.
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Alexandra is a content management intern for Best Company.